This is a starting template. Please have it reviewed by your legal advisor and update it to match your actual practices before relying on it.
This Privacy Policy explains how Awwal ("we", "us") collects, uses and protects personal information submitted through this website.
Information we collect
When you submit an enquiry, contact or quote request form, we collect the details you provide, such as your name, organisation, phone number, email address, city or service location and the details of your requirement. We also record the date and time of submission and technical information such as your IP address and browser type to protect the website against spam and misuse.
How we use your information
- To respond to your enquiry and prepare proposals or quotations
- To communicate with you about your requirement
- To maintain records of enquiries and business communication
- To protect this website against fraud, spam and abuse
We do not sell your personal information.
Sharing of information
Your information is accessible only to authorised personnel who handle enquiries. We may use service providers such as website hosting and email providers who process data on our behalf. We may disclose information where required by law.
Cookies and analytics
This website uses an essential session cookie for administrator login. If website analytics is enabled, analytics tools may set cookies to understand how visitors use the website.
Data retention and security
We retain enquiry information for as long as needed to respond to you and for legitimate business record-keeping, and we apply reasonable technical and organisational safeguards to protect it.
Your rights
Subject to applicable law, including the Digital Personal Data Protection Act, 2023, you may request access to, correction of or deletion of your personal information by contacting us using the details on our Contact page.
Changes to this policy
We may update this policy from time to time. The latest version will always be available on this page.
Contact
For privacy questions, please reach us through the Contact Us page.